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Return Merchandise Authorization (RMA) Request

We are sorry to hear you are unhappy with your recent purchase.  Non-custom orders can be returned for a full refund within 30 days from the date of purchase.   Please contact E.A.R. to request an RMA number, and download the RMA form to include with your return.  Once we receive your product(s) we will evaluate it and authorize an exchange or refund. 

Note:  E.A.R. is not responsible for lost or damaged packages from the delivery carrier selected to send in the return.  Please insure as needed.

We appreciate your business and intend to resolve your issue in a timely manner.


E.A.R. Customer Service
Toll-Free (Canada/US) – 1-800-525-2690
International/Local – 1-303-447-2619
Email:  [email protected]
A World-Wide Hearing Healthcare Company