Warranty Information

Many of E.A.R.’s custom products come with a warranty for fit as well as repair and service. If you need to verify your warranty status, please call our office at 1-800.525.2690  or 1-303.447.2619  Monday – Friday 8:00 am – 4:30 pm MT.

You can also contact us directly through our website.

Please include your Invoice, Sales Receipt or Transaction Number.

If you are trying to reach us outside of our working hours, our Customer Service Department will return your inquiry during normal business hours of operation. E.A.R. extends a 30 day fit warranty on any custom-fit Chameleon Ears™.  This allows the end user to use the Chameleon Ears™ in their environment or application, and address any fit issues they feel need to be reviewed, and or addressed.

This warranty does not cover accessories, including filters, tubing and cords. Appearance changes due to normal wear and tear are not considered defects. Damage due to accidents, abuse, misuse, or neglect is excluded from this warranty (includes initial trial periods).