Shipping Policy

Note:  Free shipping does not apply to custom orders.

Domestic Shipping

Shipping on orders from E.A.R. is available Monday – Friday between 8:00 a.m. – 4:30 p.m. Mountain Time (MT).  Typically all orders will be shipped within 48 hours with the exception of weekends, observed national holidays and designated company days off. Orders placed on weekends, nationally observed holidays and company designated time off, will be shipped typically on the next business day.

Exceptions to this policy include items out-of-stock items, drop-shipments, declined transactions or delayed internet transactions.

E.A.R. uses a variety of shipping companies.  If you have a specific request, please make sure that is noted on your order or communicated with our customer service personnel. Actual delivery times are at the discretion of the carrier of choice.   Unforeseen delays such as weather, carrier mis-shipments, or inaccurate delivery address information is of no fault to E.A.R. or its affiliated network of providers.

International Shipping

Shipping on orders from E.A.R. is available Monday – Friday between 8:00 a.m. – 4:30 p.m. Mountain Time (MT).  Typically all orders will be shipped within 48 hours with the exception of weekends, observed national holidays and designated company days off. Orders placed on weekends, nationally observed holidays and company designated time off, will be shipped typically on the next business day.

Exceptions to this policy include items out-of-stock items, drop-shipments, declined transactions or delayed internet transactions.

E.A.R. uses a variety of shipping companies.  If you have a specific request, please make sure that is noted on your order or communicated with our customer service personnel. Actual delivery times are at the discretion of the carrier of choice.   Unforeseen delays such as weather, carrier mis-shipments, or inaccurate delivery address information is of no fault to E.A.R. or its affiliated network of providers.

Customs regulations requires E.A.R. to include an invoice, work order or commercial sample paperwork along with the total value of the order.

Customs policies vary from country to country, please contact your local customs office for further information and delivery requirement details. When ordering from E.A.R. the customer is considered the importer of record and is responsible for customs fees and duties and must comply with all laws and regulations of the country in which you are receiving the goods.

  • Products purchased from E.A.R. for delivery outside of the United States may be subject to import duties and taxes which are accessed once the package reaches the destination country;
  • Additional taxes or customs fees are not included in the shipping charges listed above. E.A.R. does not have control over these charges and cannot estimate what they may be by time of delivery;
  • All additional charges will need to be paid by the customer in accordance with the laws of the country in which the goods are being received.