Our iPlugz® Gen I – Flanged (UF) are covered from material defects or workmanship issues for a period of 6 month (Limited) from the original shipping date.
6 Month Limited Warranty Explanation:
Warranty does not cover damages caused by the following reasons:
1 – Any physical, or device damage caused by accident, abuse, misuse, water intrusion/submersion, ear wax, excessive volume, shock, negligence, misuse, acts of God, and/or misapplication of the product.
2 – Damage caused by any unauthorized 3rd party company or person which has resulted in modification or alteration without the written permission of the E.A.R., Inc..
3 – Any defect that is attributable to any damage or misuse, which is beyond the reasonable control of E.A.R. This warranty does not cover accessories or appearance changes due to normal wear/tear and use, and would not be consider a “defect” in the product.
If a product is returned for review, we will replace the product at our discretion. Or, explain the charges necessary to fix the device and bring it back up to working specs.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
E.A.R. 30 Day Fit Guarantee
E.A.R. extends a 30 day fit warranty on any custom-fit iPlugz® Sports Monitors. This allows the end user to use their sports monitors in their environment or application, and address any fit issues they feel need to be reviewed, and/or resolved. An RMA form needs to be filled out and the product sent back to E.A.R. within 30 days post receipt of your order to be covered by the 30 Day Fit Guarantee. International customers must send their order back within 45 days post receipt of the order. RMA forms can be requested by email, or giving us a call.